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Snack Learning

Snack Learning™ - Maximise the ROI from your Training Events


Time is precious and time is money. Unfortunately time for learning is under pressure.  Snack Learning™ is designed to help people during spare moments or at critical times to acquire and apply new skills and knowledge, to encourage behaviour change over time and to maximise the return on investment from training events.

 

What is Snack Learning™ ?

Snack Learning™ is an innovative mobile phone and PC-based platform which can provide 24 hour access to bite-sized snacks of important information, personal support or coaching to people learning new skills and knowledge.  It also automatically delivers timed and sequenced prompts to learners to take action with their new skills and knowledge.

Snack Learning™ also describes the process by which many people learn. Learning occurs in formal environments such as the classroom, lecture theatre, using text books or online.  People also learn by snacking in short time periods on bite-sized pieces of content eg. from a page in a book, browsing the Internet, from a column in a magazine, from a short radio bulletin, or from a TV news story. Now learning can occur on your mobile phone. Technology has advanced to the point where “Snack Learning™” can occur in a few moments via a mobile device while waiting at the bus stop, travelling to and from work on the train, in a cafe, while waiting at the airport, or just before an important meeting.


What can the Snack Learning™ Platform do?

  • Stores important learning content in a “bite-sized snack” format eg. product information, knowledge, coaching tips, action ideas, practice suggestions etc.
  • Provides access 24 hours per day, 7 days per week via a PC or mobile phone with Internet browser.
  • Delivers personally relevant learning snacks several weeks to months after training events.
  • Delivers timed and sequenced SMS messages and/or email messages which prompt learners to read linked learning snacks and coaching tips via their mobile phone and/or PC/laptop.
  • Delivers automatically key company messages in preparation for training events.
  • Provides easy-to-use login and password protected access for authorised users.
  • Allows customisation of learning snacks to suit a particular learning audience.
  • Learning snacks can include links to other websites for further information. 

 

Benefits of the Snack Learning™ System

(i) Improves the return on investment from training events

  • Supports the transfer of learning from the classroom training room to the workplace which can often be a challenge for training course delegates.
  • Encourages people to practice their new skills and techniques after training events.  This is important in moving learners from the conscious incompetence stage of development to conscious competence and then to unconscious competence.
  • Ensures that key learning points from training courses maintain a high profile for learners until they become second nature – over weeks to months.
  • Increases the potential impact of training on job performance.
  • Encourages directed and self-paced ongoing learning after a training event.
  • Helps to embed important learning into the culture.

 

(ii) Saves Time

  • Saves trainers, managers and workplace coaches time as follow-on reinforcement and coaching is automatically prompted.
  • The bite-sized learning snacks can be read quickly - in about one minute.
  • No carrying or hunting through bulky training manuals.  The key learning points are accessible anytime and anywhere via a PC or mobile phone (with an Internet browser).
  • Key learning areas selected by the course instructor. 

 

(iii) Creates Additional Support Resources

  • Provides extra “pairs of coaching hands” for each individual learner, thereby reducing the need for as much face-to-face follow-up after a training event.

 

(iv) I want it now and I want it fast!

  • Provides important, just-in-time knowledge, refresher ideas and tips, or coaching support whether in or out of the office – via a PC or via mobile phone.  Perfect for the GenX and GenY learners.

 

Further Information

For more information about Snack Learning™  please call:

Dr Rob Anderson, Managing Director
Metriss Pty Ltd

Tel: +61 (0)410 476 724 (mobile)
Tel: +61 (0)2 9420 0775 (office)
Email: rob@metriss.com.au
Web: www.metriss.com.au