Australian Institute of Management


Brad Markham, Manager – Organisation Learning, Australian Institute of Management

"I have had the pleasure of working with Rob for over five years. In this time we have worked together on a variety of projects. Rob has designed and conducted a program for us entitled Building Client Relationships. This program serves to fill a gap in the market and is very well received. He has also conducted numerous sales-related programs for us with a wide variety of clients. The feedback from these has been consistently strong. In my view Rob is an expert in the design and conduct of sales-related training programs.

Rob has also, over the last four years, conducted qualitative client satisfaction research with our top 20 clients. The outcomes of this research have significantly contributed to the strengthening of these relationships. Rob's professional approach to the conduct of these interviews has facilitated the sharing of critical information about issues of importance to the client as well as challenges they face in the future.

Rob Anderson is a consummate professional and has over the years become one of our trusted advisors. I would be happy to speak with anyone interested in engaging Rob's services."